Shipping Policy

Order Processing

All orders placed through Halo Filters are fulfilled and shipped through Amazon Multi-Channel Fulfillment (MCF).

Orders are typically processed within 1–2 business days, excluding weekends and holidays. Shipping times begin after order processing is completed, not at the time the order is placed.

Once your order ships, you will receive a confirmation email with tracking information.

Shipping Locations

We currently ship within the United States only.

Shipping Times

Estimated delivery times may vary depending on your location and the shipping method selected at checkout.

Typical delivery estimates are:

Standard Shipping: 4–7 business days
Expedited Shipping: 2–4 business days
Express Shipping: 1–2 business days

Please note that delivery dates are estimates only and are not guaranteed.

Amazon Fulfillment

Because orders are fulfilled through Amazon’s fulfillment network, your package may:

Arrive in Amazon-branded packaging
Ship from different fulfillment centers across the United States
Arrive in multiple shipments if items are fulfilled separately

Order Tracking

Once your order ships, you will receive tracking information via email. Tracking updates may take up to 24 hours to appear after shipment confirmation is sent.

Shipping Delays

While we strive to ensure timely delivery, delays may occasionally occur due to weather, holidays, carrier issues, high shipping volume, or other circumstances outside of our control.

Lost or Stolen Packages

Once a package is marked as delivered by the carrier, Halo Filters is not responsible for lost or stolen packages. However, we will do our best to help customers work with the carrier to locate missing deliveries.

If your tracking shows delivered but you cannot locate the package, we recommend:

Checking around your delivery area
Confirming with neighbors or household members
Waiting up to 24 hours, as carriers occasionally mark packages delivered early
Contacting the shipping carrier directly

If additional assistance is needed, please contact us at support@halofilters.com.

Address Changes & Order Modifications

Please verify your shipping address carefully before placing your order.

Because orders are processed quickly through Amazon’s fulfillment system, we cannot guarantee address changes, cancellations, or modifications once an order has been placed.