Privacy Policy

Halo Filters values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information when you visit or make a purchase from Halo Filters.

Information We Collect

When you use our website, we may collect the following information:

Name
Billing and shipping address
Email address
Phone number
Payment information
Order and transaction history
Device and browser information
IP address
Website activity and interactions

We collect this information when you:

Place an order
Create an account
Sign up for emails or SMS
Contact customer support
Browse our website

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order updates and confirmations
Improve our website and customer experience
Prevent fraud and maintain security
Send marketing emails or text messages (if you opt in)
Deliver relevant advertising and promotions

SMS & Email Marketing

By providing your email address or phone number, you may receive marketing and promotional communications from Halo Filters. You can unsubscribe at any time using the unsubscribe link in emails or by replying STOP to SMS messages.

Message and data rates may apply. Consent is not a condition of purchase.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and help deliver relevant advertising.

These technologies may collect information about your device, browser, and interactions with our website.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties that help us operate our business, including:

Shopify
Amazon Multi-Channel Fulfillment (MCF) and shipping providers
Payment processors
Marketing and analytics providers
Customer support platforms

These providers only receive the information necessary to perform their services, such as processing payments, fulfilling orders, delivering packages, or supporting website functionality.

Shopify

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and services.

Your data may be stored through Shopify’s data storage, databases, and general applications. For more information, please review the Shopify Privacy Policy.

Amazon Fulfillment

Some orders placed through Halo Filters may be fulfilled through Amazon Multi-Channel Fulfillment (MCF). In order to process and deliver orders, certain customer information such as your name, shipping address, and order details may be shared with Amazon solely for fulfillment and delivery purposes.

Your Rights

Depending on where you live, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt out of targeted advertising or marketing communications

To exercise these rights, please contact us using the information below.

Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.